Shipment Policy
Effective Date: January 6, 2025.
Twinknapoo is committed to delivering your orders efficiently and securely. This Shipment Policy outlines our shipping practices and procedures.
1. Shipping Methods
- We offer the following shipping options: [e.g., Standard Shipping, Expedited Shipping, International Shipping].
- Shipping methods and carriers are selected based on your location and order details.
2. Shipping Costs
- Shipping costs are calculated during checkout and depend on the destination, weight, and size of the package.
- Promotional free shipping offers, if applicable, will be automatically applied at checkout.
3. Delivery Timeframes
- Domestic Orders: Estimated delivery time is [e.g., 5-7 business days].
- International Orders: Estimated delivery time is [e.g., 10-15 business days].
- Please note that delivery times are approximate and may vary due to factors beyond our control, such as carrier delays or customs clearance.
4. Order Processing
- Orders are processed within [e.g., 1-3 business days] after payment confirmation.
- You will receive a tracking number once your order is shipped.
5. Shipping Restrictions
- We currently ship to [list regions/countries or specify restrictions].
- We do not ship to P.O. Boxes or military addresses unless specified.
6. Lost or Damaged Shipments
- If your package is lost or damaged during transit, please contact us immediately.
- We will work with the carrier to resolve the issue and may offer a replacement or refund based on the outcome.
Contact Information for Shipping Questions
- Email: info@twinknapoo.com
- Phone: (801) 765-9206